Accessibility for switchboard upgrade information in Sydney

Anyone researching a switchboard upgrade in Sydney should be able to read these pages, use the forms and compare their options without hitting a barrier, whatever device, browser or assistive technology they use. If something on this site is hard to see, hear, navigate or complete, please tell us through the contact form so it can be fixed.

Accessibility policy

Switchboard Upgrades Sydney aims to make every page, from the services overview to the areas list, clear and usable for people with a wide range of abilities. That includes visitors who use screen readers, keyboard navigation, voice control, magnification or high contrast settings.

This commitment covers the written guides, the service and suburb pages, and the enquiry forms. Accessibility is reviewed as pages are added or changed, rather than treated as a one off task.

What the site is designed to do

• Use headings in a logical order so screen reader users can jump between sections.
• Give form fields visible labels and plain error messages.
• Keep text readable against its background, with sizes that scale when you zoom.
• Let every link, button and form work with a keyboard alone.
• Describe meaningful images with alternative text and skip purely decorative ones.
• Write in plain English, explaining terms such as safety switch or three phase supply when they first appear.

Known limits

Some content may come from third party tools, such as embedded maps or form components, that are not fully under the site's control. Where one of these causes a problem, a workable alternative will be looked for, and the information on the page should still make sense without it.

How to report an accessibility problem

If a page or form does not work well for you, use the contact form and mention the problem in your message. Helpful details include:

• the page address or the name of the page
• what you were trying to do, for example reading a guide or submitting the form
• the device, browser and any assistive technology you were using
• what happened and what you expected to happen

If the form itself is the barrier, say so in whatever way you can reach it, even a short note, and the problem will be treated as a priority.

Getting switchboard information another way

If you would rather have information about a switchboard upgrade, fuse box replacement or safety switch installation in a different format, ask through the contact form and describe the format that suits you. If you are weighing up a switchboard job at home, request a quote here and a licensed and insured local contractor can follow up.